Please
Fill out the form below so we can process your return.
Top Portion For Return
| Quantity | Part # |
Additional Comments |
SIZE (mm) |
COLOR |
PRICE (Ea.) |
Total |
| $ | ||||||
| $ | ||||||
| $ | ||||||
| $ | ||||||
| TOTAL | $ |
|
Your Name or Company: |
____________________________________________
RMA # _________________________
____________________________________________________________ |
| Address: | _____________________________________________________________________ |
| City: | ___________________________________State:___________Zip Code__________ |
| Phone: | ( ) ________________________________________ |
| _________________________________________________________________ |
If you are substituting please Fill out the form Below
Bottom part for replacement:
| Quantity | Part # |
Additional Comments |
SIZE (mm) |
COLOR |
PRICE (Ea.) |
Total |
| $ | ||||||
| $ | ||||||
| $ | ||||||
|
|
$ | |||||
| $ | ||||||
| $ | ||||||
| $ | ||||||
|
Circle One |
UPS Ground |
UPS Next Day |
2nd Day |
|
Priority | Express |
| TOTAL | $ |
RETURNS: At iBead.com, we want you to be happy with your order. If you are dissatisfied for any
reason, please let us know as soon as possible. (maximum 30 days)
Returns and Corrections
Do not discard your invoice! Fill out the form completely and fax it or email in
to receive RMA number.
Enclose it with the merchandise you wish to return. Keep a photocopy of your invoice for your records.
If you have questions about a return or repair, call 813.243.8857 9 a.m. to 6 p.m., Eastern Standard
Time, Monday through Friday) and ask for customer service.
To return an item:
1. Pack the item in a sturdy carton (the original, if possible) and seal with strong tape. iBead.com
is not responsible for any merchandise returned in a non-padded envelope or otherwise inadequately
packaged. RMA must be on package in bold letters.
2. Mark your package clearly: iBead.com Returns, 6914 W. Waters Avenue.Tampa, FL 33634, USA.
3. For your protection, ship all returns prepaid and insured. We will refund
your postage when appropriate.
4. If you require a replacement before the return is received, please call
customer service at 800.423.7011.
Your replacement and your return may cross in the mail.
We charge a 15% restocking fee (plus postage) .Special orders
and custom-made items are not returnable.
No returns accepted after 30 days.
Broken Packages
Items sold in minimum quantity packages must be returned complete. We charge a
broken package fee of $5
or 10%, whichever is higher, on packages returned with less than the quantity
on the original invoice.