Please Fill out the form below so we can process your return.

Top Portion For Return
Quantity    Part #

Additional Comments 

SIZE (mm)

COLOR

PRICE (Ea.)

 Total

            $
            $
            $
            $
        TOTAL   $

Your Name or

Company:

____________________________________________      RMA #   _________________________

____________________________________________________________

Address: _____________________________________________________________________
City: ___________________________________State:___________Zip Code__________
Phone: (               )   ________________________________________
E-Mail _________________________________________________________________

If you are substituting please Fill out the form Below

Bottom part for replacement:

Quantity    Part #

Additional Comments 

SIZE (mm)

COLOR

PRICE (Ea.)

 Total

$
$
$

$
$
            $
            $

Circle One

UPS Ground

UPS Next Day

2nd Day

3 Day Select

Priority Express
        TOTAL   $

RETURNS: At iBead.com, we want you to be happy with your order. If you are dissatisfied for any

reason, please let us know as soon as possible. (maximum 30 days)


Returns and Corrections
Do not discard your invoice! Fill out the form completely and fax it or email in to receive RMA number.

Enclose it with the merchandise you wish to return. Keep a photocopy of your invoice for your records.

If you have questions about a return or repair, call 813.243.8857 9 a.m. to 6 p.m., Eastern Standard

Time, Monday through Friday) and ask for customer service.
 

To return an item:

1. Pack the item in a sturdy carton (the original, if possible) and seal with strong tape. iBead.com

is not responsible for any merchandise returned in a non-padded envelope or otherwise inadequately

packaged. RMA must be on package in bold letters.

2. Mark your package clearly: iBead.com Returns, 6914 W. Waters Avenue.Tampa, FL 33634, USA.

3. For your protection, ship all returns prepaid and insured. We will refund your postage when appropriate.
4. If you require a replacement before the return is received, please call customer service at 800.423.7011.

Your replacement and your return may cross in the mail.
 

We charge a 15% restocking fee (plus postage) .Special orders

and custom-made items are not returnable.

No returns accepted after 30 days.
 

Broken Packages
Items sold in minimum quantity packages must be returned complete. We charge a broken package fee of $5

or 10%, whichever is higher, on packages returned with less than the quantity on the original invoice.
 

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