Effective 9/16/08
Free Shipping for Min
order of $10. Due to cos of operating,
orders under $10 must be charged shipping.
No shipping Fees.
No handling charges.
Free Priority Over $ 75, orders that fit
in standard Priority Envelope.
No more guessing on weight
or size. Price is Price ! No Matter weight
or size in Continental US (48 States)
Orders Over $75 will
be shipped via USPS Priority.
Orders Over $250 will
be shippped via UPS Ground.
International policy
has not changed. You pay exactly what
we are charged. ( you will be notified
of options after order is received, and
you may choose best option for you.
We put every effort in
making sure your order is shipped in a
timely manner. Please allow time for mailing
services.
We encourage you to place
your orders early. And if you have any
special intructions please feel free to
add them to the
appropriate field or give us a call as
soon as you have your order number.
If
you wish any alternative shipping we can
accomodate that, just enter your request
in the Special Intructions box or give
us a call after you place the order.
- Typically arrives in 2 to 3 days business days.
- Arrives 1 to 2 days in metro areas and 3 days to outlying areas. ($16.25)
These
figures are approximate and based on after
your order is packaged . We strive to
ship all packages as soon as we get orders
but sometime due to volume of orders your
order might be delayed 2 to 3 days after
receipt.
- arrives in 2 to 11 days depending on
location. ($ 9.99)
- 3 Day Service. ($ 12.99)
- 2 Day Service. ($18.00)
- Next Day Service. ($23.99 by 12pm)
UPS Red Saver by 4:30PM
($22.99)
Saturday Delivery add another - $10.00 on to shipping costs.
Check out Map for more details on your region.
For shipping to international addresses, you are charged exactly what it would cost us, Most packages will ship via USPS Global unless other arrangements need to be made of which you will be notified of such.
Priority International Flat Rate Envelope (9.5" x 12.5")
Canada & Mexico $ 9.00 All Other Countries $11.00
Priority International Flat Rate Box
Canada & Mexico $23.00 All Other Countries $37.00
International rates will be applied after your order is placed, if neither one applies we will contact you via e-mail to advise you of charges and await confirmation.
We will do backorders on certain items if we feel we can ship them out within a reasonable amount of time. We try to email you when you have a backorder or you will see when you receive your order. All these backorders ship First Class Mail. If you wish to cancel backorder it's your responsibility to inform us of that. Please inform original order number and item lookup Code to do so.
At the Bead Warehouse we want you to be
happy with your order. If you are dissatisfied
for any reason, please let us know as
soon as possible. There will be a 15%
restocking fee. Must be within 30 days
and in original packing and condition.
You must get an RMA number, and fax in
RMA request form and invoice prior to
shipping merchandise back. You must have
an RMA number prior to shipping any merchandise
back. All packages without this number
will be refused. Clearance items are not
returnable. Sales are Final. Shipping
is not refundable.
Do not discard your invoice! Fill out the form completely and request an RMA number after receiving this number you may ship package back, enclose forms with the merchandise you wish to return. Returns are refunded to your card. Keep a photocopy of your invoice for your records.
If you have questions about a return, call 813.243.8857 (9 a.m. to 6 p.m., Eastern Standard Time, Monday through Friday) and ask for customer service.
Click on this link and print the RMA form.
1. Pack the item in a sturdy carton (the original, if possible) and seal with strong tape. RMA number must be on outside of package in BOLD. iBead.com is not responsible for any merchandise returned in a non-padded envelope or otherwise inadequately packaged.
2. Mark your package clearly: iBead.com Returns, 6914 W. Waters Avenue. Tampa,FL 33634, USA. RMA # ___________ .
3. For your protection, ship all returns
prepaid and insured. We will refund your
postage when appropriate and if we made
a mistake, all other cases you are responsible
for any shipping cost.
4. If you require a replacement before the return is received, please call customer service at 800.423.7011. Your replacement and your return may cross in the mail. You will pay for the replacement merchandise and credit will applied after complying with above criteria.
5. Returns and exchanges approved by us but not our fault will automatically carry a minimal shipping charge for returning merchandise to the customer. We are not responsible for any shipping expenses incurred in you getting the product back to us.
Items sold in minimum quantity packages must be returned complete. We charge a broken package fee of $5 or 10%, whichever is higher, on packages returned with less than the quantity on the original invoice.
All products on our website are included in our wholesale pricing program and (but if we are shipping in the State of Florida you are required to fax a copy of your tax certificate)Please fax it to 813-243-4361we must have a hard copy of this in our hands or you will be charged for the tax(no exceptions) It's your responsibility to get this form to us. And, once billed for taxes we cannot refund them.
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